添加群呼表

app/Models/Task.php

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+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Model;
+
+class Task extends Model
+{
+    //
+}

database/migrations/2021_04_02_150810_callcenter_task.php

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+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+class CallcenterTask extends Migration
+{
+    /**
+     * Run the migrations.
+     *
+     * @return void
+     */
+    public function up()
+    {
+        Schema::create('task', function (Blueprint $table) {
+            $table->bigIncrements('id');
+            $table->string('name')->comment('任务名称');
+            $table->date('date_start')->nullable()->comment('任务开始日期');
+            $table->date('date_end')->nullable()->comment('任务结束日期');
+            $table->time('time_start')->nullable()->comment('任务开始时间');
+            $table->time('time_end')->nullable()->comment('任务结束时间');
+            $table->unsignedBigInteger('gateway_id')->comment('出局网关ID');
+            $table->unsignedBigInteger('queue_id')->nullable()->comment('转接队列ID');
+            $table->integer('max_channel')->default(0)->comment('最大并发');
+            $table->tinyInteger('status')->default(1)->comment('状态，1-停止，2-启动，3-完成');
+            $table->timestamps();
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     *
+     * @return void
+     */
+    public function down()
+    {
+        Schema::dropIfExists('task');
+    }
+}

database/migrations/2021_04_02_151145_callcenter_queue.php

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+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+class CallcenterQueue extends Migration
+{
+    /**
+     * Run the migrations.
+     *
+     * @return void
+     */
+    public function up()
+    {
+        Schema::create('queue', function (Blueprint $table) {
+            $table->bigIncrements('id');
+            $table->string('name')->comment('队列名称');
+            $table->string('strategy')->default('top-down')->comment('振铃策略');
+            $table->integer('max_wait_time')->default(0)->comment('客户进入队列后的最大等待时间（超过时间未被接通将挂断，0为无限等待直到客户主动挂断或有坐席接听');
+            $table->timestamps();
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     *
+     * @return void
+     */
+    public function down()
+    {
+        Schema::dropIfExists('queue');
+    }
+}

database/migrations/2021_04_02_152001_callcenter_queue_sip.php

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+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+class CallcenterQueueSip extends Migration
+{
+    /**
+     * Run the migrations.
+     *
+     * @return void
+     */
+    public function up()
+    {
+        Schema::create('queue_sip', function (Blueprint $table) {
+            $table->bigIncrements('id');
+            $table->unsignedBigInteger('queue_id')->comment('队列ID');
+            $table->unsignedBigInteger('sip_id')->comment('分机ID');
+            $table->timestamps();
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     *
+     * @return void
+     */
+    public function down()
+    {
+        Schema::dropIfExists('queue_sip');
+    }
+}

database/migrations/2021_04_02_154147_callcenter_task_call.php

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+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+class CallcenterTaskCall extends Migration
+{
+    /**
+     * Run the migrations.
+     *
+     * @return void
+     */
+    public function up()
+    {
+        Schema::create('task_call', function (Blueprint $table) {
+            $table->bigIncrements('id');
+            $table->unsignedBigInteger('task_id')->comment('任务ID');
+            $table->string('phone')->comment('待呼叫号码');
+            $table->tinyInteger('status')->default(1)->comment('1-待呼叫，2-呼叫中，3-队列等待，4-已通话');
+            $table->string('uuid')->nullable()->comment('客户通话UUID');
+            $table->timestamp('datetime_originate_phone')->nullable()->comment('呼叫时间');
+            $table->timestamp('datetime_entry_queue')->nullable()->comment('进入队列时间');
+            $table->timestamp('datetime_sip_answer')->nullable()->comment('分机应答时间');
+            $table->timestamp('datetime_end')->nullable()->comment('结束通话时间');
+            $table->integer('billsec')->default(0)->comment('通话时长');
+            $table->string('record_file')->nullable()->comment('录音地址');
+            $table->unsignedBigInteger('sip_id')->default(0)->comment('接听分机ID');
+            $table->string('sip_username')->nullable()->comment('接听分机号');
+            $table->unsignedBigInteger('user_id')->default(0)->comment('接听分机的用户ID');
+            $table->string('user_nickname')->nullable()->comment('接听分机的用户昵称');
+            $table->timestamps();
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     *
+     * @return void
+     */
+    public function down()
+    {
+        Schema::dropIfExists('task_call');
+    }
+}