114 lines
3.4 KiB
PHP
114 lines
3.4 KiB
PHP
<?php
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return [
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//超级管理员
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'user_root_id' => 1,
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//超级角色
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'role_root_id' => 1,
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//application
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'application' => [
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'set' => '设置变量',
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'answer' => '应答',
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'sleep' => '睡眠',
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'hangup' => '挂断',
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'record_session' => '录音',
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'export' => '导入变量',
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'bridge' => '桥接呼叫',
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'echo' => '回音',
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'park' => '停泊',
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'transfer' => '呼叫转移',
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'info' => '显示信息',
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'lua' => 'lua脚本',
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'log' => 'log',
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'playback' => '播放',
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],
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//生成静态文件地址
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'swoole_http_url' => [
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//生成网关
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'gateway' => 'http://127.0.0.1:9501/gateway',
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//生成分机
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'directory' => 'http://127.0.0.1:9501/directory',
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//生成拨号计划
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'dialplan' => 'http://127.0.0.1:9501/dialplan',
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//生成callcenter
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'callcenter' => 'http://127.0.0.1:9501/callcenter',
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],
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'esl' => [
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'host' => '127.0.0.1',
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'password' => 'ClueCon',
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'port' => 8021,
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],
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//队列响铃模式
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'strategy' => [
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'top-down' => '顺序振铃',
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'ring-all' => '所有振铃',
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'longest-idle-agent' => '空闲时长最长振铃',
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'round-robin' => '轮循振铃',
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'agent-with-least-talk-time' => '通话时长最小振铃',
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'agent-with-fewest-calls' => '接听最少振铃',
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'sequentially-by-agent-order' => '优先级振铃',
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'random' => '随机振铃',
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],
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//呼叫状态
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'channel_callstate' => [
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'DOWN' => '空闲',
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'HANGUP' => '空闲',
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'RINGING' => '响铃',
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'RING_WAIT' => '响铃',
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'EARLY' => '响铃',
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'ACTIVE' => '通话中',
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],
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//坐席状态status
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'agent_status' => [
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'Logged Out' => '签出',
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'Available' => '示闲',
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'On Break' => '休息(不接收呼叫)',
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],
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//坐席呼叫状态state
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'agent_state' => [
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'Idle' => '空闲（不接收呼叫）',
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'Waiting' => '等待',
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'Receiving' => '电话呼入',
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'In a queue call' => '通话中',
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],
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//群呼状态
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'callcenter_call_status' => [
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1 => '待呼叫',
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2 => '呼叫失败',
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3 => '漏接',
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4 => '成功',
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],
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//字段类型
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'field_type' => [
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'input' => '输入框',
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'radio' => '单选',
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'checkbox' => '多选',
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'select' => '下拉选择',
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'image' => '图片上传',
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'textarea' => '文本框',
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],
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//redis key
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'redis_key' => [
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//服务端获取任务ID的key
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'callcenter_task' => 'callcenter_task_id',
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//自增ID的key,用于群呼时生成uuid
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'callcenter_call' => 'callcenter_call_id',
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],
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'baidu' => [
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'appId' => '15143241',
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'appKey' => 'YI8bXhDcthkBrQNRQFDf2iCG',
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'appSecret' => 'NQo5Nk9rEZVAndjthwQd8OtYvNfjBcFM',
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'url' => [
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'token' => 'https://openapi.baidu.com/oauth/2.0/token',
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'tts' => 'http://tsn.baidu.com/text2audio',
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'asr' => 'https://vop.baidu.com/pro_api',
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],
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],
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];
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