200 lines
7.3 KiB
PHP
200 lines
7.3 KiB
PHP
<?php
|
||
|
||
namespace App\Http\Controllers\Admin;
|
||
|
||
use App\Http\Requests\QueueRequest;
|
||
use App\Models\Agent;
|
||
use App\Models\Queue;
|
||
use Illuminate\Http\Request;
|
||
use App\Http\Controllers\Controller;
|
||
use DB;
|
||
|
||
class QueueController extends Controller
|
||
{
|
||
/**
|
||
* Display a listing of the resource.
|
||
*
|
||
* @return \Illuminate\Http\Response
|
||
*/
|
||
public function index()
|
||
{
|
||
return view('admin.queue.index');
|
||
}
|
||
|
||
public function data(Request $request)
|
||
{
|
||
$res = Queue::withCount('agents')->orderByDesc('id')->paginate($request->get('limit', 30));
|
||
$data = [
|
||
'code' => 0,
|
||
'msg' => '正在请求中...',
|
||
'count' => $res->total(),
|
||
'data' => $res->items(),
|
||
];
|
||
return response()->json($data);
|
||
}
|
||
|
||
/**
|
||
* Show the form for creating a new resource.
|
||
*
|
||
* @return \Illuminate\Http\Response
|
||
*/
|
||
public function create()
|
||
{
|
||
return view('admin.queue.create');
|
||
}
|
||
|
||
/**
|
||
* Store a newly created resource in storage.
|
||
*
|
||
* @param \Illuminate\Http\Request $request
|
||
* @return \Illuminate\Http\Response
|
||
*/
|
||
public function store(QueueRequest $request)
|
||
{
|
||
$data = $request->all();
|
||
if (Queue::create($data)){
|
||
return redirect(route('admin.queue'))->with(['success'=>'添加成功，请更新配置']);
|
||
}
|
||
return back()->withErrors(['error'=>'添加失败']);
|
||
}
|
||
|
||
/**
|
||
* Display the specified resource.
|
||
*
|
||
* @param int $id
|
||
* @return \Illuminate\Http\Response
|
||
*/
|
||
public function show($id)
|
||
{
|
||
//
|
||
}
|
||
|
||
/**
|
||
* Show the form for editing the specified resource.
|
||
*
|
||
* @param int $id
|
||
* @return \Illuminate\Http\Response
|
||
*/
|
||
public function edit($id)
|
||
{
|
||
$model = Queue::findOrFail($id);
|
||
return view('admin.queue.edit',compact('model'));
|
||
}
|
||
|
||
/**
|
||
* Update the specified resource in storage.
|
||
*
|
||
* @param \Illuminate\Http\Request $request
|
||
* @param int $id
|
||
* @return \Illuminate\Http\Response
|
||
*/
|
||
public function update(QueueRequest $request, $id)
|
||
{
|
||
$model = Queue::findOrFail($id);
|
||
$data = $request->except(['_method','_token']);
|
||
DB::beginTransaction();
|
||
try{
|
||
DB::table('queue')->where('id',$model->id)->update($data);
|
||
DB::table('tiers')->where('queue',$model->name)->update(['queue'=>$data['name']]);
|
||
DB::commit();
|
||
return redirect(route('admin.queue'))->with(['success'=>'更新成功，请更新配置']);
|
||
}catch (\Exception $exception){
|
||
DB::rollback();
|
||
return back()->withErrors(['error'=>'更新失败']);
|
||
}
|
||
|
||
}
|
||
|
||
/**
|
||
* Remove the specified resource from storage.
|
||
*
|
||
* @param int $id
|
||
* @return \Illuminate\Http\Response
|
||
*/
|
||
public function destroy(Request $request)
|
||
{
|
||
$ids = $request->get('ids');
|
||
if (empty($ids)){
|
||
return response()->json(['code'=>1,'msg'=>'请选择删除项']);
|
||
}
|
||
$queues = Queue::whereIn('id',$ids)->pluck('name');
|
||
DB::beginTransaction();
|
||
try{
|
||
DB::table('tiers')->whereIn('queue',$queues)->delete();
|
||
DB::table('queue')->whereIn('id',$ids)->delete();
|
||
DB::commit();
|
||
return response()->json(['code'=>0,'msg'=>'删除成功,请更新配置']);
|
||
}catch (\Exception $e) {
|
||
DB::rollBack();
|
||
return response()->json(['code'=>1,'msg'=>'删除失败','data'=>$e->getMessage()]);
|
||
}
|
||
}
|
||
|
||
public function updateXml()
|
||
{
|
||
$queues = Queue::get();
|
||
if ($queues->isEmpty()){
|
||
return response()->json(['code'=>1,'msg'=>'无数据需要更新']);
|
||
}
|
||
try{
|
||
$xml = "<configuration name=\"callcenter.conf\" description=\"CallCenter\">\n";
|
||
$xml .= " <settings>\n";
|
||
$xml .= " <param name=\"odbc-dsn\" value=\"freeswitch:root:pwd\"/>\n";
|
||
$xml .= " <!--<param name=\"dbname\" value=\"/dev/shm/callcenter.db\"/>-->\n";
|
||
$xml .= " <!--<param name=\"cc-instance-id\" value=\"single_box\"/>-->\n";
|
||
$xml .= " </settings>\n";
|
||
$xml .= " <queues>\n";
|
||
foreach ($queues->toArray() as $q){
|
||
$xml .= " <queue name=\"".$q['name']."\">\n";
|
||
$xml .= " <param name=\"strategy\" value=\"".$q['strategy']."\"/>\n";
|
||
$xml .= " <param name=\"moh-sound\" value=\"".$q['moh-sound']."\"/>\n";
|
||
$xml .= " <!--<param name=\"record-template\" value=\"".$q['record-template']."\"/>-->\n";
|
||
$xml .= " <param name=\"time-base-score\" value=\"".$q['time-base-score']."\"/>\n";
|
||
$xml .= " <param name=\"max-wait-time\" value=\"".$q['max-wait-time']."\"/>\n";
|
||
$xml .= " <param name=\"max-wait-time-with-no-agent\" value=\"".$q['max-wait-time-with-no-agent']."\"/>\n";
|
||
$xml .= " <param name=\"max-wait-time-with-no-agent-time-reached\" value=\"".$q['max-wait-time-with-no-agent-time-reached']."\"/>\n";
|
||
$xml .= " <param name=\"tier-rules-apply\" value=\"".$q['tier-rules-apply']."\"/>\n";
|
||
$xml .= " <param name=\"tier-rule-wait-second\" value=\"".$q['tier-rule-wait-second']."\"/>\n";
|
||
$xml .= " <param name=\"tier-rule-wait-multiply-level\" value=\"".$q['tier-rule-wait-multiply-level']."\"/>\n";
|
||
$xml .= " <param name=\"tier-rule-no-agent-no-wait\" value=\"".$q['tier-rule-no-agent-no-wait']."\"/>\n";
|
||
$xml .= " <param name=\"discard-abandoned-after\" value=\"".$q['discard-abandoned-after']."\"/>\n";
|
||
$xml .= " <param name=\"abandoned-resume-allowed\" value=\"".$q['abandoned-resume-allowed']."\"/>\n";
|
||
$xml .= " </queue>\n";
|
||
}
|
||
$xml .= " </queues>\n";
|
||
$xml .= " <agents>\n";
|
||
$xml .= " </agents>\n";
|
||
$xml .= " <tier>\n";
|
||
$xml .= " </tier>\n";
|
||
$xml .= "</configuration>\n";
|
||
file_put_contents(config('freeswitch.callcenter_dir'),$xml);
|
||
//生产环境，并且debug关闭的情况下自动更新网关注册信息
|
||
if (config('app.env')=='production' && config('app.debug')==false){
|
||
$freeswitch = new \Freeswitchesl();
|
||
$freeswitch->bgapi("reload callcenter");
|
||
}
|
||
return response()->json(['code'=>0,'msg'=>'更新成功']);
|
||
}catch (\Exception $exception){
|
||
return response()->json(['code'=>1,'msg'=>'更新失败','data'=>$exception->getMessage()]);
|
||
}
|
||
}
|
||
|
||
public function agent($id)
|
||
{
|
||
$queue = Queue::with('agents')->findOrFail($id);
|
||
$agents = Agent::orderByDesc('id')->get();
|
||
return view('admin.queue.agent',compact('queue','agents'));
|
||
}
|
||
|
||
public function assignAgent(Request $request,$id)
|
||
{
|
||
$queue = Queue::with('agents')->findOrFail($id);
|
||
$names = $request->get('agents',[]);
|
||
if ($queue->agents()->sync($names)){
|
||
return redirect(route('admin.queue'))->with(['success'=>'更新成功']);
|
||
}
|
||
return back()->withErrors(['error'=>'更新失败']);
|
||
}
|
||
|
||
}
|